Customs Boss Hameed Alli
Since Monday the 21st of May, 2018 the Nigerian Customs main server has been experiencing hi-cups leading to its final collapse on Wednesday the 23th of May thereby disrupting goods clearance from the port of Apapa.
The Customs Area Controller in Charge of Apapa command revealed the challenges the agency is facing with its server in a roundtable meeting organized by the Maritime Reporters Association of Nigeria (MARAN) in Lagos on Tuesday.
Narrating the difficulties the command is facing with its Nigeria Customs Integrated System (NCIS) 2 which is the server it uses to clear goods imported into the country, the customs area controller in charge of Apapa command Jibril Musa lamented the frustration the epileptic server was putting the command through.
Seized Contraband Goods by the Customs.
Jibril who was represented by Yahaya Mukhtar, an officer in charge of Customs Processing Centre CPC in Apapa referred to the incident as system errors encountered while operating the (NCIS) 2.
Mukhtar begs stakeholders for their understanding and co-operation insisting that apart from the system failures encountered recently, lack of proper declaration and infractions causes’ major delay in cargo clearance.
According to the customs boss ‘since on Monday, we have not been able to access any work. Importers have not been able to capture any job. That means they have to start capturing tomorrow and taking delivering and it means another one day delay”.
Continuing he said “ we have held a meeting with the NCIS 2 team on some of the system errors, the NCIS 2 is a new platform I am sure we would overcome it” Apapa command is not the pilot project, the NCIS 2 was started at KLT command and later at Tin can customs.
It is getting better by the day, the challenges at Apapa is very little compared to those we experienced at Tin Can”. He, however, reassured the public that the system failure would not lead to revenue loss for the customs.
The customs boss also complained of lack of equipment to facilitate quick service delivery revealing that Apapa port has only one scanner which is not adequate for the backlog of containers.
“The scanners are not working, and we have only one scanner that is working in Apapa. Whereas in Tin Can and other areas we don’t even have any as the only functioning one is in Apapa”. He lamented